Frequently Asked Questions

Popular Questions

• Which payment methods are available?

  We accept a variety of secure payment methods for your convenience, including:

  • Bancontact

  • Credit cards (Visa, MasterCard, etc.)

  • Klarna

  • KBC/CBC Payment Button

  • iDEAL (for Dutch customers)

  All transactions are processed safely through our trusted payment provider.

• Can I try out your products at the shop?

  Sanicole does not offer a physical shop to try out the products.

Orders & Shipping

• Do you ship internationally?

  Yes but only to limited countries. We try to minimize the shipping costs and they may vary between carriers and countries.

• Can I track my order?

  Will be shipped from October 1st onwards for orders placed before September 20th, we do not provide a tracking link.

• How long will my order take to arrive?

  Shipping starts on October 1st for orders placed before September 20th

• How can I change my order?

  Please e-mail to merchandise@airshow.be

Exchanges & Returns

• How can I exchange or return a product?

  Since all our merchandise is produced in limited editions, we unfortunately cannot accept returns or exchanges. We kindly ask customers to double-check sizing and product details before completing their purchase.

  If there’s an issue with your order (e.g. damaged or incorrect item), feel free to contact us — we’re happy to help where we can!

  Contact: merchandise@airshow.be 

Materials & Care

• Where do the materials come from?

  All our Sanicole Airshow T-shirts are printed and finished locally in Beringen, Belgium. We proudly support local production to ensure high quality, fast turnaround, and a more sustainable process. Wherever possible, we choose European-made garments and materials to keep our footprint low and our standards high.

• How do I have to clean my product?

  To keep your Sanicole Airshow T-shirt looking great, follow these care tips:

  • Wash inside out at 30°C (86°F) to protect the print.

  • Use mild detergent – avoid bleach or strong chemicals.

  • Do not tumble dry – hang dry for best results and to prevent shrinkage.

  • Iron inside out on low heat – do not iron directly on the print.

  • Do not dry clean.

  Proper care will keep your shirt soft, vibrant, and ready for takeoff — airshow after airshow!

About Sanicole Airshow merchandise

• How do I get to your shop?

  We online sell online and all orders are shipped by Bpost.be

• Can I promote my products in your shop?

  We truly appreciate your interest, but at this time we only offer official Sanicole Airshow merchandise designed and produced in collaboration with our team. This helps us maintain a consistent quality and experience for our visitors.

  That said, we’re always happy to connect with passionate creators — feel free to reach out for future opportunities!

Other

• How do I get a copy of my invoice?

  Your order e-mail will contain the necessary details